Idea from the Vault: Using New Employees to Learn About Your Organization

In order to take full advantage of the latent practical knowledge of staff and conduct a revision of company processes, after 3 weeks every new employee is encouraged to single out all the idiosyncrasies that the company has as well as question practices and procedures. Using the simple questions below (or more sector specific questions), management encourages communication and discovers new ways of looking at the organisation.

• What don't you like most about your new job?


• What process doesn't make sense but you do anyway?


• What would you change to make things easier and simpler for yourself?


• What is taking you a long time or you have difficulty achieving?

Author(s): Kaeden Arnold

Source(s): Hack: Getting Value out of New Employees by Kaeden Arnold (Management Innovation eXchange (MiX))

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