But of course, you're not. And this is the most important component of strategic marketing: we're not our customer. Empathy isn't dictated to us by a focus group or a statistical analysis. Empathy is the powerful (and rare) ability to...
via Alltop RSS http://sethgodin.typepad.com/seths_blog/2012/05/if-i-were-you.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+typepad%2Fsethsmainblog+%28Seth%27s+Blog%29
No comments:
Post a Comment