How Emotional Intelligence Can Help Resolve Conflicts and Build Tough, Kind Leaders

The second segment of Knowledge@Wharton's interview with Google's Chade-Meng Tan, author of Search Inside Yourself, focuses on the role that emotional intelligence can play in helping managers resolve conflicts within high-performance teams. It also shows how the Google SIY program, through compassion training, has helped managers become more successful and charismatic.



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