Group negotiations are a fact of managerial life, yet the outcomes of teamwork are highly unpredictable. Sometimes, groups cohere, reaching novel solutions to nagging problems, and sometimes infighting causes them to collapse. How can you predict when conflict will emerge in groups, and what can you do to stop it?
via Alltop RSS http://www.pon.harvard.edu/daily/conflict-management/fault-lines-in-group-negotiation/
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